Transparency

AI Disclosure

Effective: October 25, 2026

Automated website support

MinistryMesh uses an AI-powered website assistant to answer common questions, guide visitors to relevant pages, and collect follow-up information when needed. Visitors are told when they are interacting with AI.

AI can make mistakes

AI-generated answers may be incomplete, inaccurate, or out of date. Published policies control billing, privacy, refund, cancellation, and service terms even when a chat answer differs.

Human review of paid diagnostics

AI may assist with organizing evidence, triage, or drafting technical observations, but paid Health Check findings are human-reviewed before client delivery. AI does not independently authorize electrical work, rigging, life-safety work, or other regulated trade decisions.

Sensitive information

Do not provide passwords, payment-card numbers, banking credentials, Social Security numbers, private access keys, or other highly sensitive information through AI chat.

Escalation

If the AI cannot answer a question or you request a person, the chat may present a contact form so the issue can be followed up through an appropriate support channel.